Business Profile    top^

We are a fresh, innovative and dynamic IT business located in Airlie Beach, the heart of the Whitsundays and gateway to the Great Barrier Reef, Queensland Australia.

We are dedicated to providing you, our customer, with the best possible products, pricing and support for your PC and IT needs. We believe quality, reliability & cost-effectiveness coupled with flexibility are the keys to success, and therefore we build these into every aspect of our work.

At Airlie Beach Computers, our bottom line isn't just about dollars and cents. It's about the people we do business with; our customers, co-workers and community members.

Our aim is to provide you with a selection of the latest technology computer related products and services that represent value for money but do not compromise on reliability and quality. From computer technical support, individual hardware components, software applications, to fully tested computer systems and packages. Working with you we can achieve solutions that meet your requirements and allow you to improve your efficiency and effectiveness.

We deliver a quality, personal and professional level of service that can be tailored to your requirements in a convenient and practical manner, allowing you to get on with business as usual.

Plus we strive to ensure your satisfaction. Always being accessible and responsive to you proves our commitment to this matter and with on-site technical support available, you will always have peace of mind.

Our Services    top^

We provide a comprehensive range of in-house/on-site/remote computer services including computer & network installation and technical support all with friendly, professional and qualified technicians.

From a full computer service to just improving overall performance, improving your internet connection, enhancing the look and feel of your operating system, cleaning out unnecessary or unwanted files and programs, checking for and protecting against computer viruses and malware infections, installing difficult or custom programs, updating current applications, setting up networks and network storage solutions, installing hardware, plus general software/hardware troubleshooting.

We charge flat hourly rates for all in-house/on-site/remote technical support and repairs, plus we offer after hour's emergency technical support and repairs (call us on (07) 4946 4695 for current rates).

We hold the world wide recognised and highly accredited "Microsoft Certified Professional" certification. What does this mean to you? Well, it means that we have a passion for computers and an in-depth knowledge in the use of Microsoft Windows Operating Systems.

When a computer stops working properly it can be anything from a minor inconvenience to a major problem, either way getting a quality repair for a reasonable price will be important to everyone. So next time you have computer problems give Airlie Beach Computers a call on (07) 4946 4695 or email: support@airliecomputers.com

Remote Support    top^

For customers on the Whitsunday islands, far away, in hard to reach locations or with emergency/minor support requests, we offer our support services remotely via a secure remote access software utility. If you can start your computer and have access to the internet via working broadband ADSL, then you are welcome to use our remote service, just simply download and run the very small TeamViewer Quick Support Remote Access utility (Download: Windows | Mac <-- click and save to your computer, then simply open the file you downloaded, selecting “Run” or “Continue” if prompted). You will see a unique ID number and random password, which we will ask you for, that will allow us remote access your computer (password changes each time it runs).

Once you have our secure remote access software utility open/running, just call us on (07) 4946 4695 to confirm or arrange a time for us to assist you. This allows us to remotely control your computer (as if we were right there in front of it) and apply updates, install software, run diagnostics, minor malware removal and more.

The software is completely safe to use (with all data being encrypted), will leave no trace of itself on your computer (enabling easy removal at the completion of the support session) and will only let us access your computer when you choose (it can not be misused by anyone else and will not pose a security threat if left on your computer).

Your safety is our paramount concern.